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Organization: Ontario. Ministry of the Attorney General - Eastern Region - Victims and Vulnerable Persons Division - Office of the Public Guardian and Trustee  
Phone Numbers: 613-241-1202
Toll-Free: 1-800-891-0506 * Investigation Unit 1-800-366-0335
After Hours: Answering machine 1-800-387-2127
Fax: 613-241-1567
Website: www.attorneygeneral.jus.gov.on.ca
Address:
351 Preston St, Ste 200
Ottawa, ON
K1S 2E6
Intersection: Carling Ave and Preston St
Location: West Centretown, in Little Italy
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Administration 8:30 am-5 pm * treatment decisions Mon-Fri 8:30 am-5 pm, Sat-Sun, statutory holidays 8:45 am-1:30 pm (answering machine but someone will call back as soon as possible)
Executives: Angèle Richard - Area Manager, Eastern Region
613-241-1551 * angele.richard@ontario.ca
Elaine Rufiange - Client Counsel
613-241-1553 * elaine.rufiange@ontario.ca
Contacts: Sanaah Salameh - Program Support Assistant
613-241-1484 * sanaah.salameh@ontario.ca
Susan Brown - Team Leader
613-241-1513 * susan.l.brown@ontario.ca
Service Description: Responsible for:

Protecting Mentally Incapable People: Managing the finances and property of adults who have been found incapable of managing their own affairs * Services: guardianship or substitute decision making services for personal care in areas such as: food, shelter, clothing, hygiene, safety and health care * decision maker of last resort for treatment and placement decisions for those individuals who have no one else to do so * temporary guardianship unit can investigate situations where an incapable person may be at risk of abuse or neglect.

Charitable Properties Program: Works with charities to help them deal with problems (i.e., improper investments, improper use of donated property) * inquires into complaints about charities * can protect the public's interest in how charities raise and use their money.

Administration of Estates: May apply to become estate trustee of a person who has died in Ontario without a will, without known heirs in the province or where the heirs are children under the age of majority * responsible for ensuring that the blood relatives entitled by law receive the net proceeds of an intestate estate * routinely searches for the heirs of deceased persons whose estates are administered by the OPGT.

Investing Perpetual Care Funds: Cemetery owners have the option of having the Public Guardian and Trustee act as trustee of their perpetual care trust funds * office pays out the annual income and cemetery owners use the interest earned on the trust funds for the upkeep of the cemetery.

Dealing with Dissolved Corporations: when company's assets are forfeit to the Crown * office may sell property * persons having a legal or moral claim may apply under the Escheats Act for relief from forfeiture.

Powers of Attorney and "Living Wills": Power of Attorney Kit helps appoint person to make decisions for oneself when no longer able to do so.

Fees: Service - as described in legislation, check the website for details
Application: Application process is complex * call or visit the website for more information * anyone who thinks someone might be at risk can call the investigation unit to assess the situation 1-800-366-0335
Eligibility - Population(s) Served: No restrictions
Languages: English ; French ; American Sign Language (ASL) ; Quebec Sign Language (LSQ)
Language Note: as requested ; as requested
Area(s) Served:
Eastern Ontario  
See Also: Power of Attorney and Public Guardianship

This information was last completely updated on October 17, 2017

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